Returns Policy

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Eligibility for Refunds:

To be eligible for a refund, the item must have been purchased directly from Rising Tide FC.
Refunds are only available within 15 days from the date of purchase.
The item must be unused, undamaged, and returned in its original packaging, including any accompanying accessories or documentation.

Return Process:

To initiate a refund, please contact our customer support team at support@risingtidefc.com. Provide your order details, including the product name, order number, and reason for the refund request.

Our customer support team will guide you through the return process and provide you with a return authorization if applicable.
You are responsible for the shipping costs associated with returning the item, unless the return is due to an error on our part.

Inspection and Refund:

Once we receive the returned item, our team will inspect it to ensure it meets the eligibility criteria mentioned above.
If the item passes the inspection, we will process the refund within 15 days of receiving the returned item.
Refunds will be issued in the original form of payment used for the purchase.

Non-Refundable Items:

Certain items are non-refundable, including used or damaged products, clearance or sale items, gift cards, and downloadable or digital content.

Damaged or Defective Items:

If you receive a damaged or defective item, please notify us immediately. We will guide you through the return process and provide a replacement or refund, including any associated shipping costs.

Please note that this refund policy applies to purchases made directly from Rising Tide FC.

We value our customers and want to ensure your satisfaction with our fishing gear. If you have any questions or concerns regarding our refund policy, please reach out to our customer support team for further assistance.

Rising Tide FC
support@risingtidefc.com

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